Frequently Asked Questions

Each brand handles its own returns. You can return items by mail or at the brand's official store, following the return instructions in the brand's confirmation email. Returns for different brands must be processed separately due to their individual policies.

Shipping costs vary based on the brand's location, the delivery method selected, and your shipping address. If the brand applies a shipping fee, it will be added separately at checkout. If there is no fee from the brand, you won't be charged anything extra.

Delivery times vary by brand. Check the confirmation email from the brand for specific timelines and tracking details.

Check the tracking link in the brand's confirmation email for updates. If your order is delayed or there's an issue, contact us via the app's chat, and we'll reach out to the brand on your behalf to help resolve it.

Each brand manages its own returns and order issues. We'll promptly forward any updates or instructions from the brand to you, ensuring you have everything needed to resolve matters directly with them.

If an item is unavailable, we'll issue a full refund to your payment method within a few business days. You'll receive a confirmation email and can track the status in the app under "Shopping Item Status."

You'll receive a separate receipt and return instructions via email from each brand. Check your inbox (and spam folder) for these details.

Shopping is a breeze! Approve a style suggestion, add items to your cart, and purchase with one click. We handle the order for you, and you'll receive a confirmation email with a receipt directly from the brand.

Absolutely! Add items from various brands to your cart in one go. Each item may ship separately based on the brand's process, but we'll place all orders for you with a single click.

We add a 3% convenience fee for processing your order, plus a payment processing fee (1% for ACH, 3% for credit cards). These are clearly shown at checkout.

We accept major credit/debit cards, Apple Pay, and installment options (where available). ACH payments incur a 1% fee, and credit cards a 3% fee.

Currently, we only ship within the USA, but we're working to bring our stylish selections to more places soon!

Reach out via the chat in the app's settings. Our team is here to make your shopping experience amazing!